Privacy Policy

Northbound Works respects the privacy of individuals who visit our website, submit business inquiries, or communicate with us.

This Privacy Policy describes how Northbound Works collects, uses, shares, and protects personal information in connection with https://northbowo.com and our business activities.

Depending on your interactions with us, we may collect:

• Name and professional contact details
• Company name, job title, and country
• Information included in project inquiries and quotation requests
• Email correspondence and other business communications
• Contract, invoice, and transaction records where relevant
• Technical information such as IP addresses, browser information, and security logs where collected by our website or service providers

We request that users avoid submitting unnecessary sensitive personal information through general inquiry forms.

We collect information when you submit a form, request a quotation, contact us, enter into a business agreement, or otherwise communicate with our team.

Certain technical information may also be collected automatically by the website's hosting, security, or analytics systems, depending on the technologies in use.

We use personal information to:

• Respond to inquiries
• Review project requirements and prepare proposals
• Establish and manage client relationships
• Deliver agreed services
• Maintain project communications and records
• Manage invoices, payments, and contractual obligations
• Protect website and business security
• Meet applicable legal and regulatory obligations

Marketing communications, where used, will be handled in accordance with applicable consent and direct-marketing requirements.

We process personal information only where a valid legal basis or authorization exists under applicable law.

Depending on the circumstances and governing law, this may include consent, contractual necessity, compliance with legal obligations, or other legally permitted grounds.

Where consent is required, we will obtain it through an appropriate mechanism and provide applicable withdrawal options.

Submitting an inquiry does not automatically constitute consent to unrelated marketing communications.

We may share information with authorized providers supporting website hosting, secure storage, business communications, service delivery, and payment processing where enabled.

Information may also be disclosed when required by applicable law or valid legal process.

We do not sell personal information to data brokers or unrelated advertisers.

Northbound Works serves clients in international markets and may use service providers operating outside Egypt.

Where personal information is transferred internationally, we will comply with applicable transfer requirements and implement the necessary legal and technical safeguards.

International transfers will not be made solely on the assumption that general website consent is sufficient.

Where electronic payments are enabled, transactions may be processed through authorized third-party payment providers.

Those providers may process transaction and payment information under their own applicable policies and legal obligations.

Northbound Works does not request full payment card numbers or security codes through general inquiry forms.

We retain personal information only for periods justified by the relevant business purpose, contractual requirements, and applicable legal obligations.

Retention periods may differ between unsuccessful inquiries, active client records, invoices, and statutory records.

Records will be deleted, anonymized, or securely archived when retention is no longer justified.

Specific retention schedules will be maintained internally in accordance with applicable requirements.

We use reasonable organizational and technical safeguards appropriate to the information we process.

Access to personal information is limited to authorized persons and service providers with a legitimate business need.

No electronic transmission or storage method can guarantee absolute security.

The website may use technologies necessary for security, navigation, and essential functionality.

If optional analytics, advertising, or other non-essential tracking technologies are implemented, appropriate disclosures and consent controls will be provided where required.

The specific technologies in use should be described in the website's cookie information or consent interface.

Subject to applicable law, individuals may have rights to:

• Access their personal information
• Request correction of inaccurate information
• Request deletion where legally available
• Object to or restrict certain processing
• Withdraw consent where applicable
• Exercise other rights provided under relevant data protection legislation

Requests may be submitted through the contact details below.

We may request reasonable identity verification before responding.

The processing of personal information by Northbound Works is subject to applicable data protection laws, including Egyptian personal data protection legislation and, where relevant, laws applicable to international business activities.

Individuals with questions or concerns about how their personal information is handled may contact us using the details provided in Section 16.

Our website may link to third-party websites.

Those websites operate under their own privacy practices, which we do not control.

We may update this Policy to reflect changes in our activities, technologies, or legal obligations.

The latest version will be published with an updated effective date.